Join Team Ali

See available career openings with the Muhammad Ali Center.

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Ready to be a part of something great?

There’s never been a more exciting time to work at the Muhammad Ali Center, and we’d love to have you in our corner. We are an equal opportunity employer offering full-time, part-time and temporary employment in a variety of capacities, from curatorial and education to special events and facilities management.

From the Ali Center’s inception, Diversity, Equity, Inclusion, and Accessibility have been central to our core values. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for social and racial justice. Diversity includes not only race and gender identity but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. We believe that all our employees’ points of view are critical to our success and that inclusion is everyone’s responsibility.

We strongly encourage people from all backgrounds and walks of life to apply.

Open Positions

Check out our career opportunities and apply today!
Visitor Services Associate (Part-Time & Full-Time positions)

FLSA STATUS:

Non-Exempt

JOB TYPE

Part-Time/Full-Time (1 position available for each)

  • Part-Time: 3-4 days a week, less than 30 hours per week
  • Full-Time: 5 days a week, 37.5 hours per week

REPORTS TO:

Visitor Services Manager / Asst. Manager

POSITION PURPOSE AND OBJECTIVES:

The Muhammad Ali Center (MAC) values the critical role that frontline staff play in creating an onsite experience that is accessible and inclusive for all. To support this, we are seeking an energetic, guest-service-oriented person. This person will provide an excellent service to the guest admission and retail experience.

JOB DESCRIPTION & RESPONSIBILITIES:

  • Greets & welcomes guests to the Center
  • Handles admissions/ticketing for the Center’s guests
  • Assist customers with merchandise in the MAC Store
  • Responds to customer requests as directed via telephone, mail, email promptly, and follows through in a timely manner to assure customer satisfaction
  • Proficient use of point-of-sale equipment and software
  • Participate in activities in the fulfillment of the Store’s operating objectives and sales strategies
  • Maintain general cleanliness of the MAC Store by stocking displays, dusting, vacuuming, and overall cleanliness as directed by management
  • Consults with the management on marketing and merchandising concepts
  • Works harmoniously with others to get the job done; respond positively to instructions and procedures; able to work well with staff in various departments, co-workers, peers, and managers; and helps to set a tone of cooperation within the organization.
  • Other duties as assigned.

REQUIREMENTS:

  • A commitment to the Muhammad Ali Center’s mission and his six core principles
  • Ability to take direction and work in a team environment
  • Ability to multi-task and work under pressure in a fast-paced environment
  • Skillful with organizational, written, and verbal communication
  • Proficient computer skills

MINIMUM QUALIFICATIONS:

  • High school diploma or equivalent, and a minimum of one year of customer service and retail experience.
  • Eligible to work for any employer in the United States
  • Interested applicants must be available to work Wednesday – Sunday; additional hours if needed, evening (for special events), and some holidays.

COMPENSATION:

$16/hour. The Muhammad Ali Center offers a comprehensive benefits package.

TO APPLY:

Please send your cover letter and resume to Rachel C. Thomas, Manager of Visitor Services, at rthomas@alicenter.org

DEADLINE:

Open Until Filled

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